Balneo Complex & Spa Aquatonik Hotel - Velingrad

122 Nikola Vaptsarov Str., Velingrad, Bulgaria, 4600  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Balneo Complex & Spa Aquatonik Hotel - Velingrad

Free Wi-Fi
Parking

Off-site parking

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Shuttle

Paid city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The luxury Balneo Complex & Spa Aquatonik Hotel is rated 5 stars and features 96 rooms for guests to stay in. Balneo Complex & Spa Aquatonik Hotel has been welcoming guests to its modern rooms since 2010.

Balneo Complex & Spa Aquatonik Hotel is located near Yastrebets Express, Ski center Borovets and Sitnyakovo Express, with the rest of Velingrad easily accessible with a train station. The property lies within 4 km from the city center.

Plovdiv airport can be reached in 75 minutes by car from Balneo Complex & Spa Aquatonik Hotel.

Rooms

Guests at Balneo Complex & Spa Aquatonik Hotel are accommodated in rooms with a minibar, climate control, satellite TV, a private safe and Wi-Fi. Bathrooms are fitted with a shower, terry bathrobes and bath sheets.

Eat & Drink

At the hotel Balneo Complex & Spa Aquatonik guests are invited to a buffet breakfast served for free. 

Services

The facilities as a storage room, a designated smoking place and currency exchange are offered for guests.

Relax

On-site spa facilities include a solarium, a Jacuzzi and a sauna. Turkish steam bath and reflex massage are also available. The hotel provides hiking and cycling for an active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   96.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Off-site parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Barber shop

Sports & Fitness

  • Fitness center
  • Cycling
  • Tennis court

Services

  • Paid city shuttle
  • Room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Bar/ Lounge area

Meeting facilities

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services
  • Children's play area
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room facilities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Ironing facilities

Media

  • Flat-screen TV

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 6 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Balneo Complex & Spa Aquatonik Hotel - Velingrad Velingrad location
Show big map »

Hotel Address:

122 Nikola Vaptsarov Str., Velingrad, Bulgaria, 4600

Get directions
City Center
  • Velingrad
    3.3 km
Airports
  • Plovdiv (PDV)
    72.4 km
  • Sofia (SOF)
    90.4 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    96

Rooms and availability

Balneo Complex & Spa Aquatonik photos Room
Double Room
Bed type: Double bed or Twin beds
Size: 20 m²
Check Prices
  • Air conditioning
  • Shower
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Room facilities
    Balneo Complex & Spa Aquatonik photos Room
    Superior Double Room
    Bed type: Double bed
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Balneo Complex & Spa Aquatonik Hotel - Velingrad Velingrad location
      Show big map »

      Hotel Address:

      122 Nikola Vaptsarov Str., Velingrad, Bulgaria, 4600

      Get directions
      City Center
      • Velingrad
        3.3 km
      Airports
      • Plovdiv (PDV)
        72.4 km
      • Sofia (SOF)
        90.4 km
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm
      • Number of rooms:
        96

      Balneo Complex & Spa Aquatonik Location

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      • General

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      What's nearby

      Popular areas

      • City Center - 3.2 km

      Places of interest

      • Bus Station Velingrad - 2.8 km
      • Mineral Pool Velingrad - 3.4 km

      Museums

      • Historical Museum Velingrad - 4.8 km
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm
      • Number of rooms:
        96
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      Balneo Complex & Spa Aquatonik Reviews

      Guest reviews are submitted by our customers after their stay at Balneo Complex & Spa Aquatonik

      Average guest rating

      8.2out of 10
      Fabulous
      Based on 39 reviews

      Guest reviews

      • Single
        8.2

        Swimming pool not open for an early morning swim or late evening swim

      • Older travelers
        7.0

        Nice, quiet hotel with good services. Friendly personnel with who was difficult to ommunicate because only a few of them could speak Englisch.

        Quite far from the city center which was good as well (very quiet hotel)

      • Older travelers
        9.6

        Excellent value,all the staff very friendly including the cleaning ladies,spa services excellent, nothing was too much trouble for anyone, the manager was especially helpful would recommend most highly. Thanks to everyone who made our holiday very enjoyable, entertainment at night was also very good.

      • Group of friends
        6.6

        A clean, modern hotel with natural Spa.

        No currency exchange at the hotel and only few options around the hotel . Few of the rooms were not so confortable,wifi access at the reception only

      • Group of friends
        7.0

        Very good entertainement in the dinning room at night.Life music in English, Russian, Bulgarian,,, Super! Good quality of food, good choice breakfast, dinner.

        It's a 4 * hotels under international standing! Very slow and poor room service. Booked a studio flat for 4 adults: 1 bedroom (for 2) , 1 sitting room with sofa bed(for 2). Upon arrival: not sufficient articles for 4 users. Missing beauty-bathroom set, bar with one kettle but no mugs. Sofa bed too hard. We asked extra blankets, duvets... took 4 hours to the rooms service to bring us the missing elements. Very kind staff but unfortunately not very efficient. Difficult communication due to the fact that few speak English.. More a Bulgarian hotel for Bulgarian guest.

      • Family with children
        9.6

        The only negative thing I can say about the hotel is that the staff don't speak English or any other language except Bulgarian. Anyway I am greatly satisfied by the Restaurant Staff!

      • Family with children
        9.2

        It was very relaxing, staff was friendly, the restaurant food was excellent and different than what you find traditionally around Bulgaria which was a refreshing change, (nice cuts of meat, very tender and cooked in different and interesting ways, delicious). There were lots of elegantly dressed waiters and service was excellent. This was a pleasant surprise. You really felt like you were getting something special.

        The steam room was broken, I was disappointed about that. Steam rooms are my favorite. Also the slippery tile makes me incredibly nervous around the pool. But I know this is the material they use all over Bulgaria in spas and around pools. Nothing in the U.S. is constructed using a slippery substance like tile in a wet place; it would be a hay day for law suits. I'm not a sue-happy type, but the danger of slipping makes me truly nervous every time I walk on it with wet feet. I saw one man slip by the pool. I think there should be some non-skid tread or thick rubber matting in the walk areas around the pool and especially leading up to the saunas. The water pools there and I nearly slipped there several times. It's dangerous.

      • Family with children
        6.2

        Food was good and spa/ pools/ gym lovely/ gardens nice

        A bit far from town and remote

      • Family with children
        8.8

        Aquatonic pool and spa center are excellent. Unique experience - worth to visit.

        There is a bad habit among staff (lifeguards) at the pool. Working time of the pool is until 20:00 and ~ 19:30 (especially if there are not many guests), they are starting to switch off facilities in the pool, start to clean around you - actually they are passing message that you should leave earlier. Probably their work time is also until 20:00, so they are happy if can expel guests ~19:30, so they can clean the pool till 20:00 and go home. So, I think it is better to reduce work time of the poll till 19:30 so the visitors can not have filling of unwanted guest at last half hour.

      • Older travelers
        10.0

        The staff are absolutely excellant-professional, kind and helpful, especially Gergana and Elena. The Aquatonik has great facilities-pools with jets, an underwater treadmill, a spa, including roman bath, steam room, Finnish sauna and...an ice room for after the sauna-absolutely wonderful. Could not say enough good things about the Balneo! I encourage anyone visiting Bulgaria to stay here!

      • Couple
        10.0

        The hotel is just perfect - great staff, beautiful design, amazing Spa and delicious food. We had a really great weekend and will be returning soon!

      • Couple
        10.0

        First of all I want to say "Thank You" to all the staff. Bravo! I had very good time in the hotel and specially in the SPA ( Maria has fabulous hands). There was special promotion in the hotel and I received as a compliment a free massage ( I don't expect it).A gentle boy explain me about the tea ceremony they make in the Japanese garden.Food was good. I'd like to suggest the hotel for people who wants to relax, and I think it'll be good choice for families with chlidren

      • Single
        10.0

        I found an excellent hotel. The SPA is marvelous, I was surprised of the ice room.. The pool was very interesting too. I think I'll come back again with my friends in summer.

      • Family with children
        9.6

        Staff was very nice and service was excellent. The food was great. We enjoyed the good bulgarian kitchen. The quality of the sauna and stream bad was excellent too. The outsiding pool had good temperature and hot and cold locations but could be bigger. The inside pool was really enjoyable with all extras for aquamassage. We spent nice days in the hotel with my familly.

        The pool outside could be bigger.

      • Single
        7.0

        nice spa but pool may be a bit small when hotel full. Food was good. Our son had a couple of spa treatments and said they were excellent. I used the hairdresser who was very good.

        We were there mid week and the upstairs bar was closed. No fire in relax room in spa which was cold. No chair in room to sit on.

      How to reach hotel

      hotel Balneo Complex & Spa Aquatonik Hotel - Velingrad Velingrad location
      Show big map »

      Hotel Address:

      122 Nikola Vaptsarov Str., Velingrad, Bulgaria, 4600

      Get directions
      City Center
      • Velingrad
        3.3 km
      Airports
      • Plovdiv (PDV)
        72.4 km
      • Sofia (SOF)
        90.4 km
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm
      • Number of rooms:
        96